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CRM (Customer relationship management)

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CRM (Customer Relationship Management)

Customer relationship management is an approach to manage a company’s interaction with current and potential customers. It uses data analysis about customers’ history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth It also helps in profiling prospects, understanding their needs, and in building relationships with them by providing the most suitable products and enhanced customer service. It integrates back and front office systems to create a database of customer contacts, purchases, and technical support, among other things.

Techrena Technologies is a CRM software Development Company, that provides the best CRM solutions for doing more in less time. Get leads, drive sales, automate mundane tasks, connect with your prospects, and grow your business.